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How to Bring a Service Dog to Disneyland
Trained service dogs are more than welcome to join their handlers at Disneyland. In this guide, we’ll explain Disneyland’s policies and give practical advice for bringing a service dog to Disneyland for the first time. Disneyland’s Service Dog Policies The Magic Kingdom is happy to welcome trained service dogs across most park locations! They kindly […]
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Can Dogs Eat Tomatoes?
Yes! Dogs can safely enjoy tomatoes, but there are a few risks to be aware of so you can feed your dog responsibly. Fully ripe tomatoes (without the stems and leaves) can actually have nutrients that are good for your pup. Tomatoes have chlorogenic acid, an antioxidant that can have anti-inflammatory effects in cells. They’re […]
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Can a Primary Care Doctor Write an ESA Letter?
Your family doctor, also called a primary care physician (PCP), can write a letter recommending an emotional support animal. We’ll explain what legally gives them that ability and explore what better options might be available for you. Why are Physicians Able to Write an ESA Letter? To turn your pet into an emotional support animal, […]
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I went to my timeshare in Mexico and was denied my service dog. I have all her paperwork. They said 3 months ago that they were no longer letting service dogs stay there. I went in March of this year. They made me leave my dog at a boarding house not even close to me. Is this legal. Hope someone can answer this for me.
Service dog or not, all should have to pay a fee if there is a fee to have you dog at a hotel. It’s more a matter of cleaning up after the dog has left. Sure the owner is responsible for the pet but they’re usually long gone before anyone has noticed there is any mess or damage done. I don’t mind paying a pet fee for my animal. But just because your dog is a service dog doesn’t mean you should be exempt from the fee also. At least that is my opinion. And if they don’t have to pay the fee for their service animal then they should show documentation because then everyone will say they have a service dog to avoid a fee. Which isn’t fair to the establishments.
My service dog is medical equipment. Would you ask someone in a wheelchair to pay to use their medical equipment. I agree that there is a fake service dog problem, and steps need to be taken, but don’t discriminate because you have a problem with the fakers
If someone needs a wheel chair should they have to pay a fee. Our dogs are lifesaving medical equipment. They are not Pets
I don’t agree with that. If I pay for a room and I make a mess it’s there job to clean up. Now if I damage anything of course I’m gonna be charged!
Now having said that, I travel 295 days out of the year and I carry a vacuum with me. More people should just be more respectful!
And if your service animal is 100% non shedding? There is nothing to clean up then.
Ranae, that would be a violation of ADA law. Good thing you aren’t in charge of making laws for the disabled. Requiring guests with disabilities and legit service animals to pay more is like charging a fee for using a wheelchair ramp or paying to park in a handicapped spot. You can’t make the disabled pay for their legal access rights. Perhaps you should read up on ADA law.
Some people with service dogs cant always afford to pay a fee.
I agree. If the animal makes a mess pay to clean it up. Or do as we do ours. Ours are in their cages or in a pen. I don’t mind paying extra I just don’t like to be turned down for having them
Ada doesn’t cover Mexico … it’s only for the United States.
mexico is a 3rd world country and ada doesn’t apply. In the US just call a cop
Reba – This service dog regulation is not international law. American’s with Disability Act (ADA) is law
in the US, but better check ahead when traveling abroad.
ADA (Americans with Disabilities Act) is only applicable in the US, as it is a Federal law. Wouldn’t be applicable in a different country….
You went to Mexico. Check the laws (or lack thereof) before you travel outside of the US or Canada.
Mexico is not part of the USA…here you can provide fake papers to get free dog boarding, mexico does not need to adhere to ridiculous laws
I work at a hotel and we have people to come here and stay. They bring dogs here and they say they are service dogs but I know they’re not how can we get around this so we won’t have dogs stay in here that are not service dogs.
You state “you know they are not”, how do you “know” this? I’ve a balance issue, from a brain injury, looking at me, you would think there is absolutely nothing wrong with me, but the reality is, I have a dibilitating condition, I feel as if I’m spinning, all the time, and I have prism glasses to help with this disorder, but you wouldn’t know that either, but just looking at me. I hold my husbands arm, or hand when walking, but I now have a service dog to help me with my balance issues… I can walk by myself, for a very short distance, but it is absolutely debilitating, and literally hurts my brain… So these people, and their service dogs, that you say “you KNOW are not”, may have a disability that is not visibable, so please do NOT be so judgmental…
We know this because service dogs are trained not to bark at people, urinate on the floor, ect. It’s not based on observations of the person with the disability, but of the dog itself. It’s very obvious most of the time. Sorry, but if somebody is lying to take advantage of ADA, I’m going to be super judgmental. It makes things harder for people with legitimate service animals.
They are not “trained not to bark” some are trained to bark in certain situations. I do agree using bathroom on the hotel floor is not allowed
I just had a guest check into the hotel I work at. She brought 3 animals (2 dogs, 1 cat) Both dogs were being rambunctious and one of them pooped in the lobby and they both peed in front of the elevator. She claimed one of them was a service animal but it definitely did not behave as such. I think we should be able to ask for the ADA ID. People tend to take advantage of the whole service dog thing. There are people who genuinely need them. Its not different than some parking in a handicap parking spot when they don’t have a placard
You are allowed to kick legitimate service dogs off the premises if they are barking and the handler does nothing to control it. Same with urination and dedication. Obviously dogs get sick, and that can lead to accidents. If the service dog handler tries to fix the problem, don’t kick them out. If the dog helps when someone steps on it’s tail, that doesn’t count either. But if a dog is routinely barking or relieving indoors, staff are within the ADA law to have them removed.
Exactly. Legimatate service animals NEVER disrupt or soil.
You might also consider these animals are in training. Ours took almost 2 years to train them on peeing on foreign ground. As far as barking lot of dogs bark when your to close to their owner
I just got a very small service dog that I am training to help with my PTSD. No, I never served in the arms forces however my 2 year old son was murdered by a family member and my daughter who is now 9 suffers from her sexual and emotional and physical abuse, that none of my family was aware of until it was too late.
I definitely do not look like I would need a service dog nor is it physical.
This dog helps me to get back to reality during a flashback and once older, will help me get my medicine during a panic attack. I have to be so careful with my anxiety because it isn’t just anxiety attacks; I have hypertension so when I go into a panic attack my blood pressure rises above normal numbers (210/120). It’s a shame because it isn’t hurting anyone! And someone with allergies, maybe take some medicine? I mean we are all hear to help other people and not think solely on ourselves. Maybe we wouldn’t need service animals if humans were more compassionate and not trying to DISPROVE service animals more than HELP those 🤜🏻🎤👇🏻
I am so sorry for the loss of your beautiful son. May God Bless You and Your Son’s beautiful soul.
I also work in a hotel, she did not say that she can tell they aren’t service animals because of how the person looks. So do NOT be so rude as to assume that’s what she means. Service animals have a certain personality as to how they behave around other people and in new places. I agree it is harder when we can’t ask them to identify the service animal, but as this website states they are still responsible for any damages so I don’t think it is that big a deal. And most of the people who come in to the hotel I work at offer the service animal ID right away.
Thank you Stephanie you are so right, I have PTSD, Anxiety and Panic attacks yet I do not look disabled. But there is no such thing as a service animal id but I do believe that there should be one. I can see the fake people get around that too. I do not know what management can do I am sorry
I too have a service animal. I’ve had a slight stroke, but to look at me you could never tell it. My service animal assist me if I get aggravated or upset because I start to stutter and that makes it worse. I also have Vertigo and she alerts me when I’m about to have an attack, so I don’t fall.
If I’m no mistaken you are now allowed to ask for cards or paper work showing that the animals are service animals. We have finally received them and makes it much easier for everyone. I do have respect for people around us so I still try to stay at pet friendly hotels. Only had 1 problem when they said all there pet rooms were taken and I couldn’t stay …. that’s when it became illegal
An AirBnB host recently quoted a service fee to us for my husband’s service dog in violation of THEIR own policies. So it looks like even those who are AirBnB hosts don’t know their own rules and regulations. We have not decided whether to report this to AirBnB or not but the email exchange took place via AirBnB so either this person doesn’t care or he doesn’t know or he figured my husband was trying to get over on him with a fake service dog. Unfortunately, that has become all too common with people wanting to have their dog with them all the time and getting fake ids and jackets for their untrained dog. It is quite obvious when a dog is not a trained service dog. We have had to educate many restaurant staff who want to sit us only in outdoor seating and hotels who try to put us in a pet room not knowing my husband’s service dog is an extension of him and performs a very important function for him.
I am the number one rated Airbnb host in the world. 4,500 groups and counting. I do not charge a cleaning fee. EVERYONE ELSE DOES!! i do not.. i am not pet friendly because my brother DIES if he comes in contact with dog hair or dander in closed spaces. Recently i had a guest bring a CLEARLY not service dog into my condo and DESTROY IT! peed everywhere. shed over everything. DIsaster! AIRBNB wont even let me charge this person a cleaning fee!! i had to pay $140 to clean a condo i rented for $90. Im sorry your husband has a ligitimate need for a service dog. But you are one in 100 people who actually have a certified one! these pricks abuse this so much and its not fair to me or to any Airbnb host.. be curtious. a dog is a dog is a dog.. your service dog will still make my brothers airway close up and he will still die.. i dont care if you have a need for a dog.. i appreciate that.. but my brother life is more important. dont bring you service dogs to Airbnb listings that say no pets WITHOUT PERMISSION! some of us have very legitimate reasons! my brother cant breath around dogs or even dog hair.. so ALWAYS TELL YOUR HOST and if they want to charge you more.. PAY IT!! it takes us 3 times as long to clean up after a dog. Rant over..
Why are you in a business that could kill your own brother, listing him as an employee? Better yet why doesn’t he have his own life and job?? Surely you have to know running an unregistered hotel or hostel because an app told you it was okay in an industry where you are REQUIRED to sometimes come into contact with service animals BY LAW as well as their disabled owners is absolutely criminal, and that you’d have better Karma working as a Monk or Fundamentalist Cleric where animals are forbidden by ‘religious’ law?
I think businesses like hotels, restaurants, Etc. should be allowed to ask owners who claim to have ada service animals for their animal identification card. If not why give them one in the first place. If you’re not allowed to ask for any animal identification card by law. What’s to stop someone from claiming their animal is a service dog when it really isn’t.
I work for a hotel and get customers and all the time claiming to have service animals. Since I can’t ask for there i.d. without threats of being sued. There’s no real way of knowing if the dog this is legit or not. I’m sure only about 5% of Our Guest who claimed they have service animals are really real ada service animals. I mean I understand that you shouldn’t be allowed to ask for medical paperwork or having the dog perform a task to show that it is one. I was told by a guest that her service animal have the same rights as a human. And if that is true. it’s not illegal to ask a human for their identification when they are purchasing cigarettes, alcohol for operating a vehicle to verify who they say they are. If we didn’t have identification cards that had to be shown anyone cuz they there anybody or any age.
My husband has a service dog, but I agree there needs to be a way for businesses to ask for proof. We have a certificate and a photo ID for our diabetic alert dog and would not be offended if we were asked to show proof. I’ve seen too many fake service animals cause chaos and injury.
I have two certified service dogs and one in training was charged for each of my service dogs in order for them to be in the room with me.the hotel is called AMERICA BEST VALUE INN. IN LIBERAL KANSAS. HE EVEN ACCUSED ME OF FRAUD IN MY MED STATIS. ONE IS TRAINED FOR CESURES AND OTHER IS TRAINED FOR MY HEARING LOSS. I FEEL HE NEEDS A VISIT BY THE ADA AND PROPERLY EDUCATED. MY HEARING IMPARED DOG IS 20 YEARS OLD AND THATS WHY I HAVE NEW ONE IN TRAINING.
That’s a lie, Melissa. You have not “seen too many fake service animals cause chaos and injury”. In fact, I would go as far as to say you’ve never even witnessed ONE incident like you claim. You are simply one of those people that don’t want to see others allotted the same privileges as you and your husband.
Jess, I guess your one of those people who claims to have a service pet instead of going through the legal steps. May I add that having a service pet is not a privilege, its necessary and detrimental to someone living with a disability to live a normal lifestyle. It’s that kind of ignorance and people like you taking advantage of the system, that make it harder for the people who do require a service pet. If you have a disability and need a service pet you are allotted the SAME privileges, but you obviously do not.
Yes I have seen “service” pets growl, nip, bark, and jump up on people and other pets. These are not service animals, but travel companions and as such are not trained or certified.
I agree to the fact that, businesses particularly hotels should allow service animals . The problem is many animal owners will simply say my dog is a service animal. How does anybody know that unless you provide a certificate or registration. It seems like asking a documentation is a problem actually it should be solution, just show the papers and both parties are happy.
Now miniature horses are designated service animals how do we accommodate in the hotel ..dont know!
She is not lying people who claim to have a service dog that is really not one the dogs them self are crazy barking jumping up on people biting other dogs…a dog that has been trained does not do those things…so they need to change the laws so people have to show proof that the dog is trained…point blank
Well Jess you should have been at the hotel where I’m the Security Manager. A woman checking in claimed she had two (2) “service dogs” and that she had registration cards on each. We were forced to accept her despite observing that one of the dogs was highly aggressive and neither dog would obey any commands given by the owner. During her stay we noticed that the woman frequently left her room for extended periods of time without taking either “service dog” with her. Makes you wonder exactly what disability she had that only required periodic assistance. Three days later the woman with her “service dogs” had left her door ajar. As another guest passed the room the larger dog (a German Shepard) lunged from the room and attacked the guest. An ambulance needed to be called to transport the guest to the hospital for treatment of the bites. During this incident we made an observation of the condition inside the “service dog” room. The floor was covered in dog feces. The sheriff’s deputy who responded to the incident said the “registration certificate” for these dogs appeared to have been self-made by the guest. Because the guest had paid cash (and we are also prohibited from requiring a damage deposit for these animals) and she fled shortly after the deputy departed, we were unable to collect for the damages. The guest who was bitten stated she would be suing the dog owner and I wish her luck. I’m all for the legitimate use of trained and registered service dogs but hotels need to have some verifiable proof that the animals are in fact trained and registered. I also agree that making an extra charge for a service dog is not warranted, however the law also prevents us from requiring a refundable damage deposit. My suggestion is to amend the ADA laws to provide a recognized agency as the sole issuer of registrations/certifications and that those documents include a photo of both the dog(s) and owner. Too many people who want to travel with their pets are wise to claiming them as “service animals” and the law prohibits hotels from even asking for proof. We had a guest who had adopted a “retired service dog”, and claimed the exception. This guest had no physical disability, by her own freely given admission, but felt entitled to bring the dog with her because she had a copy of the dog’s certification. We have had so many problems with guest pets that we instituted a ‘no-pet’ policy about a year ago, but we are continually forced to accept “service dogs” simply because the dog owner claims it to be one.
Whole heartedly agree. As a hotel owner myself 95% of all our guests who claim to have a service animal – you NEVER see the animal with their person. The person is at the pool, at breakfast – no service animal??? And when people claim to have 2 service animals – we know that is a lie. We ask our guests for ID, why would there not be ID for service animals.
Jess , can i show you what a ‘service dog’ has done to one of my rooms///literally trashed it!! I refuse to take any service dog…. unless the owner pays a $250 cash deposit and rooms allocated for dogs is vacant… I will NOT entertain a dog in any room as there are children with allergies that also have rights and it cost me $200 to decontaminate a room after a dog has been in there…!
Lol. Silly goose. It’s gonna cost you more than $200 when you get slapped with a discrimination lawsuit…
I’m a General Manager of a hotel and we had a service dog attack a 2 year old child in the lobby of the hotel. This attack required an extensive hospital stay and surgery. We try to accommodate all service animals. However there needs to be identification we can ask for.
I’m asked so often about my service dog and if I train them or did I go about getting one, because my dog is so well trained
The truth is .. I trained him myself, I had no formal training or classes . He is registered not to show people who ask but for his protection ! By that I mean if someone gets aggressive with me over lf he a real service dog or not I can simply just show them and not increase my chance of setting off my disability. It’s their ignorance not mine. It’s my responsibility to educate though it just works for everyone.
Thank You.
The main problem here is that these people don’t know what an ESA is or provide for any, why do they choose travel and careers that expose them to FEDERAL ESA LAW COMPLIANCE THEN?? I would say they’d do better working in a correctional facility or a lockdown mental hospital where animals are never allowed instead of a hotel where their suspicious nature and tendency to not believe others will serve them instead of be a detriment. They belong on THE OTHER SIDE of the ‘hospitality and services’ industry let’s put it that way.
I have three conditions, one of them is diplopia with migraines presenting insomnia and anxiety which causes me to have double or triple vision or vertigo. Hotels all have undercover security who treat us like criminals and it doesn’t help those of us with pain, anxiety and vision issues to go on a hunt for our paperwork to please the ‘I know she or he is lying’ types. Truth is my dogs are trained to bring me things, help keep me alert, help me find things or remember, and aid me when I see triple vision during a migraine or vertigo. Since it comes and goes, I cannot just pick and choose when and where to have my dogs, and I also prefer to be chaperoned by a human most of the time for this reason as well. It is upsetting when my dogs pick up on someone who talks about them as they know they have a duty and a right to be here and also to keep me protected. Its unbelievable how many people think my ESA is supposed to behave like a group therapy dog. That is NOT the case, I have social anxiety and OCD and yes, they are trained to keep overly interested people away as they can feel my fear and anxiety and will alert if I don’t want an interaction. Too many people literally go out of their way even during the COVID 19 pandemic to violate social distancing and come try to meet me and my dogs. Just leave us all be! Yes they have ID, and if I have to show it you’re going to get a nice hefty fine. I can’t always find their ESA tags and papers on your time. I will also mention if I can afford to stay at the Hilton why would I want to go to disgusting Motel 6?
well this or training for employees i have a good friend that trains service dogs also i know how to identify one many people don’t know that only two types of animals can be service animals that is a dog of mini horse i also work for a hotel and people come in all the time Trying to say they have a service cat there is no such thing you can have a esa cat but not service and esa is not under the same rights as service also if the dog or mini horse is actually a service animal then your going to be able to tell if the animal walks in calm that is a good sign if the animal nis upset and barking or shaking prob not a service animal service animals go through very extensive training in the field theses are just a few tips
We checked into a hotel today where we had made reservations , and we informed the hotel staff that I had a registered, certified service day, and we offered to show them his full portfolio of certification papers. I also have attached to my handbag a copy of his certification with both his picture and mine on it, which I showed to them. They insisted that we would have to stay in one of their “pet friendly” rooms, instead of one of the inside corridor rooms that I had requested. The inside corridor rooms are much quieter, and since my service dog is very protective of me, he does not get agitated by the outdoor noise that comes from the pet-friendly rooms.
Legally, can hotels force service dog owners to stay in their “pet-friendly” rooms, or can we stay in regular rooms the same as other guests?
P.S. My diabetic service dog is a five pound, four oz. toy poodle, who is completely outdoor trained.
No, they are supposed to accommodate you the same way that they would anyone else that doesn’t have any pets. I would report them to the ADA and complain to their management because they shouldn’t have done that especially since you requested otherwise.
There is neither registration of service animals nor certification of service animals and certainly a badge with pictures on it that will identify you dog as a service animal. You can make them up for your own good but they are just that in case the dog is lost they have your name and address period. All of what you are talking about can be downloaded from the internet and is fake. A real service dog can stay in any room that the hotel has not just pet friendly rooms. Being diabetic is such a hard thing and yes a service dog and recognize low blood sugars. Please be informed that your identification is fake and someone charged you and they are a fraud. If you want identification that you want to show however you do not have to you can get your doctor to draft a letter on their stationery telling what you problem is and the medical code for it. Have them give the DEA number and also their phone number and you can encourage anyone that thinks you have a fake dog to call them. People do get fake letters off the internet however how many people would say its ok to call their doctors number that is on their stationery. Best of luck to you and please get rid of those fake papers and get a real letter. I know that you were just misinformed
I have and my family has allergies. So why do you think it’s ok for me to get sick if your dog has been in a room. The article says dogs are allowed in rooms not designed for people traveling with pets. How is that fair for young children and people like me ????
These are the comments that are upsetting to individuals who have service animals. What if I’m allergic to grass and there is grass outside of the hotel and someone brings it in on their shoes prior to my arrival?
Why is it fair for a 19 or 20 year old kid to get PTSD or PTAD? I was diagnosed with PTSD at 20 years old for things witnessed and done in a hot zone. I have lived the last 16 years in a borderline panic. Yes, I agree, before you say it, that I volunteered to be a soldier. Furthermore I agree that I chose the job I chose. But I didn’t choose to see what I saw. I didn’t agree to be told, no, ordered, keep ak’s, det cord, and old cell phones in my truck, so that justification could be proven when there was none. I didn’t choose that. And quite frankly sir, you have just shown how the uneducated group of people are. Your allergies trump my safety? Trump the safety of people in whatever hotel I choose to stay in? Have you ever been in a situation where you thought an innocent person was trying to kill you? Just because of the way they speak? I think my afflictions trump you and your sons. Because your allergies won’t trigger an episode that puts others in harms way. Look. If the hotel staff were doing their jobs right, there would be no issue as the rooms are supposed to be sterilized after each guest leaves. If your poor self has a runny nose? Take it up with staff. Not the one that has a life altering condition. You sir, are absolutely ignorant.
Sir, with all due respect… you should educate yourself on the affects of allergies. They can cause severe asthma attacks, lead to respiratory infections & respiratory distress which can all lead to fatalities. There are people with lung disease & comprised immune systems also who can be affected by animal dander / hair.
All lives, yours & ours… are important!
Yes, PTSD is real & it’s a sad, terrible thing & has led to the loss of many lives but the same goes for Respiratory issues.
God bless you & Thank you for your service🇺🇸.
Not trying to be uncaring or disrespectful, but hotels SHOULD clean the room & change the sheets AFTER a person checks out. With this in mind, how would you even know if a service dog had been in the room? As far as being near the animal when in another area that is open to the public, why can’t you(or whoever has the allergy to the dog) move away from it? I understand you don’t want you or your family to be sick because of an animal, but why should a person who NEEDS the service animal not have the same rights as anyone else? If you or someone in your family NEEDED a service animal, would you want them to be treated differently?
Fortunately we live in the USA where people have rights. Many have died for the rights of others. If you visit any place outside of your house you “might” come into contact where a dog has been. All hotels should follow strict infection control policies. The hotel room should be cleaned throughly with proper disinfectants. Everyone in life faces challenges in one way or another. Just ensure you stay at a quality hotel where environmental procedures are followed. We can all live as one in this big world.
There are many breeds of dogs that have hair, not fur..
Its the dander of the animal that most allergies are from. Fur only grows so long. Dogs with hair dont shed, dont have DANDER, that’s why people call them hypoallergenic.
John, if hotel staff are vacuuming, changing linens, and disinfecting surfaces as they should under the requirements of law, there should be no issue. Furthermore, it is impossible to ensure that any place is completely free of allergens. That is when your responsibility comes in. Obviously, if you have allergies, you take preventive measures to lessen the affect of the things you are allergic to. If one restaurant patron had an egg allergy, do you think they would rid the entire restaurant of eggs for one persons sake? No. They wouldn’t.
You are wrong…. Dander gets Everywhere!!! Deep into the couch cushions, into the mattress & pillows & carpet padding! I can tell within minutes if a dog or cat has been in room. No matter how clean it looks!
My daughter just last night was kicked out of her hotel room at 230 a.m. when she came in from a pet potty break. She has severe social anxiety; so when she was forced to leave she was in a full blown attack. She will cowl to confrontation. No refund no nothing. She was forced to “sleep” in her vehicle. I felt helpless.
Exactly…. your health matters as much as someone else.
As a public bus driver we are trained in these matters greatly. They hammer it home that we are allowed to only ask if the animal is a service pet, and what tasks it is trained to perform IF there is still a question. Animals do not need special markings, harnesses, or identification. You have to allow them access to anywhere the public has access to even if someone, including myself, has an allergy. By virtue of that you can’t corral them into a ‘pet friendly’ room if they don’t want to be in one (space permitting of course), or in my case make them sit in the front of the bus where it is wider.
thats what the cleanings are for at the end of every stay
You’d be surprised at how many motels, especially cheaper ones (more affordable for someone on disability), skimp on cleanings. Just look at reviews for them all across the country. There’s even been news crews doing secret checking on this. I’ve been in rooms that were so dirty upon my check-in, there’s no way it was cleaned. At all.
Come on Eric. People’s airways don’t close up from pet hair allergies, the dander is an irritant, not life threatening. Maybe the hotel isn’t laundering the linens and vacuuming/cleaning properly between guests if you’ve had something this extreme happen to you? The fact that you’ve said the word “mutt” so many times in your response leads me to believe that you don’t like or respect animals, and you’re one of those people that loves to make a big issue about things that are none of your business (along with the fact you need to expand your vocabulary words when hate writing). Maybe you had a bad experience with a dog and you’re subsequently afraid of them? No one is dying from dog dander, get real. You should go find a feed for people that don’t understand why other people own animals and comment there? People were writing here to gain relevant information about service and support animals being allowed in hotels, not to read your ignorant comments and small minded point of view. You don’t want to ride in an elevator with my dog unless I’ve paid the hotel, but you’re worried about life threatening allergic reactions..? Lol
John I know that it is not fair as you have a ligit medical allergy but the ADA is the law and what they say goes. I have a service dog and yes can and will be allowed to stay in any room that the hotel has. What about people like me that have a bad reaction to candles, smoke, lights, smells, perfume etc. No I do not nor should I never ask for special consideration because of it nor would my husband who has a severe allergy to bees that could be anywhere including in a room. It is the law that says that we can not be discriminated against. Maybe draft a letter asking for legislation to cover your families allergies. I feel for you
Why don’t you stay home then since you know hotels will all have dog hair?
This article is a bit aggressive to refer to us hoteliers as IGNORANT. We know the laws and enforce it.
Major hoteliers who have a reputation for dander free hotels should be exempt from this rule.
If my guest requires an allergen free room and there are pets on the premises then what have I achieved?
Exactly, John. Just as people with PTSD, blindness, and other conditions need to be accommodated, people with asthma and allergies also need to be accommodated. The ADA says that people with asthma and allergies, even if they aren’t considered disabled, can actually be considered to have those as a disability as it related to entering a bus or a building where they can be exposed to something that will set them off. The only answer I can see is have half rooms where no pets are ever allowed and half rooms where pets can be allowed. If someone wants to rent a room with a service animal, and all the pet rooms are in use, then maybe just tell them you have no rooms available, and then they just will have to look somewhere else.
I still say that is discrimination. Believe me we know when you give us the dirty room meant for the ‘disabled’ animal handling folk.
Then my advice is to get out of the hotel business, as there are many industries such as running a halfway house that would suit your type.
I work at a hotel where we accept dogs and dogs alone. We LOVE our guests dogs and we respect service dogs enough to not distract them when they stay. We currently have a guest who has a “service” dog who is in the room alone all day long (he is very well behaved, has the service dog vest, but he has very little manners around people…he goes people crazy, and he likes to “destroy” the room when the owner is not there… which is often. We can not question the validity of his service dog status, and once they leave we will have to eat the cost of any damages by this service dog.
As I mentioned we allow dogs, specifically no cats. Owner’s preference. We informed a guest of this policy and they told front desk that it was “illegal to deny her emotional support cat”. That she had since decided to stay at our hotel long term (a few months) making it illegal under FHA for us to deny her ESA cat. FD told her that she, her husband, and their service dog (uh huh) were welcome to stay but that our policy stated no cats and that ESA animals were NOT protected by ADA. We recently received a letter from the FHA accusing us of denying her reasonable accommodations due to a disability.
This has gotten out of control. My staff are very much aware of the ADA laws, and are expected to follow our owners pet policies or risk the possibility of losing their job. This person is the perfect example of why hoteliers may not trust someone claiming to have a service dog. This is not fair to anyone who needs their service dog, as they shouldn’t feel the need to “prove” anything to anyone. There is an obvious difference between someone who is trying to pull off a fast one and an actual service dog, and we notice…. we just aren’t legally allowed to say anything.
We need to educate people on the difference between ESA and Service Dogs while at the same time educate people that hotels CAN turn away ESA animals without penalty or fear of being sued. I have a cat, I LOVE my cat, I would never try and bully someone into breaking a policy by stating he was ESA (though I could buy all the certifications needed online).
Rant over. Service dogs and their people are MORE than welcome at my hotel. I will ooh and ahh at how cute your puppy (they are all puppies, I don’t care how old they are) is from a safe distance so I am not a distraction. We will treat not only you, but your dog with respect. Changes need to be made to make policies and laws balance out for both hoteliers and those who travel with an actual service dog.
I think your hotel guest was confused by the laws. If it were a long-term, residential style hotel, then, legally they do have to be accommodated. However, temporary stays do not qualify that way. I have had an emotional support cat with a letter from my psychiatrist for the past 10 years and they educated me about the federal housing laws where, for permanent, and or long term (30 days or more) housing, an Emotional Support Animal is considered a reasonable accommodation that they must accommodate, even if your specific animal is one they do not normally allow. This is because they are not considered a pet, but an emotional service animal, with specific rights. I have never had problems with it, once I show the manager the letter. The letter even has a phone number on it they can ask questions of to my psychiatrist, if needed, such as if the letter is legit to that person, etc. Perhaps you could clarify the difference next time a person tries to stay only temporarily in your hotel, that temporary guests just do not have that same right, although in the future, maybe that could change.
You sound absolutely miserable, and I urge you, I just urge you to switch into another industry where ESA or service animals won’t be nearly as prevalent. It sounds like your work is severely affecting your mental health, for our sake and yours, for the love of all that is Good resign please!
Really naive and ignorant comment. Hope you speak dog so you can ask the dog for id. Sad also for the hotel that hired you either because they did not gave proper training or because you did not pay attention.
There is no official animal identification card. Legitimate service animals may not have one……
Do you know if a service animal is allowed to be left alone in a motel room while they go to work? I am confused about the whole issue of a service animal. I manage a small motel and was told its illegal for me to deny them to be left alone in the room. Pets are not allowed to be left unattended in a room, so i don’t know why a service animal should? I have tried to find the answer to this, but have not.
You really showed your ignorance and the reason why they don’t let hotel staff question people on their disabilities. Since your positive only 5% of your guests truly have service animals. And where did you get your qualifications from. I truly love when hotel, store, and other service clerks put on a show and act like they own the business or are going to get some life changing bonus for humiliating the consumer. As the Rock says your role know it your mouth shut it.
We don’t want to be the asshole and humiliate a disabled guest. We do not want conflict. We do not want to deal with the fallout of your mutt sending our guests to the hospital because they have an allergy attack. There in fact should be a proper way to determine whether or not a guest has a legitimate service animal. Those service vests can be bought anywhere online and a lot of people by them so they can use it as validation.
There is literally no reason not to have legitimate id’s for service animals. So what if you feel ashamed for presenting the Id for whatever reason. Go to a pet friendly hotel if you are to embarrassed by the thought (for whatever reason) you need a service animal.
If you are not obviously blind; deaf; mute or paralyzed, we should be able to ask for identification just like an officer has the right to ask for an driver’s license. You are coming to an establishment that guests who don’t want to have to worry about pets, come to stay, therefore a service animal owner should be required to have proof that there animal is qualified otherwise we will look at your animal as a walking biohazard, because it in fact is to those who are allergic!
I accept people who have REAL service animals with open arms. But most of the time people go out of their way to pass off a mutt as a service animal knowing full well that it is not, but we can’t deny them without fear of being sued, and those people have a special place in hell waiting for them.
to be honest its you who need to shut your mouth, my dad has a service dog as well, and I am a GM at a hotel and I see way to many people claiming that they have service dog, and I know its not. okay I know that I am not allowed to ask to dogs paper or ID, but if you truly have a service dog, the dog should always be on a leas, and wearing its vest at all time. and I have people trying to bring comfort animals claiming to be a service pet, now the hotel has every right to refuse a comfort animal. and his right only about 5% of people truly have a service dog, rest are just laying. so yea speak from a experience not just from your AAA
Its people like you that are the problem. I own a hotel and can tell you that in the past four years EXACTLY one of our customers that claimed to have an ADA service dog actually had an properly trained and certified dog. In more than one case other customers have confronted people that claim to have an ADA service dog (misbehaving) and the fraudster has removed the animal from the building. On top of this, we have had an avalanche of “comfort anamals” where the customer claims that the dog provides emotional support but is obviously not trained in the most basic behavioral skills. My in-laws train service dogs so I know what a great process it is and how well these animals perform their duties. It is a shame when people that are not in need abuse this law (break the law) for their own personal benefit and therefore make the entire very legitimate process for those in need even harder for all.
Yeah, Danny? Which hotel do you own, exactly?
Jo, why do you ask? Are you upset that the gentleman shared his input and want to grab a picket sign and go disrupt his business. Or maybe you are some loony who wants to go bomb the place or test drive your AR-15. The problem of people claiming pets as “service animals” is real. In fact, only DOGS now qualify for this exception. It’s none of your business which hotel the gentleman owns! Solution: When checking in just ask if the owner is named Danny. If the desk clerk says yes, GO SOMEWHERE ELSE. That way everyone will be happy.
I have an ESA DOG and I stayed in a hotel and the charged me $10 per night..I have her I’d card with her picture… I’m outraged that they can do that..and she is protected by the ADA.. what can I do it say to being charged?
ESAs aren’t service animals and have no protections in a hotel. You have to pay the fee.
ESA animals do not fall under the ADA guidelines and are therefore not protected. Hotels may charge you for ESA animals. Just read through the ADA guidelines and that will clear up any questions you may have!
ESA are only protected in long-term housing (30 days or more). A brief stay in a motel, they don’t have to accommodate that.
Comfort animals have no right to hotel rooms.
Per the Department of Justice:
(https://www.ada.gov/regs2010/service_animal_qa.html)
Q3. Are emotional support, therapy, comfort, or companion animals considered service animals under the ADA?
A. No. These terms are used to describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA. However, some State or local governments have laws that allow people to take emotional support animals into public places. You may check with your State and local government agencies to find out about these laws.
This is only true if their stay is less than 30 days. Once it becomes 30 days, it is considered a form of housing (permanent), and by law, they have to allow it. There are quite a few hotels where I live that accept both short term and long term guests. I believe if that once they pay for the monthly rate, they must be accommodated as long they have the legitamate letter from their psychiatrist with his or her phone number attached. At least, that’s how it has worked for me for the past 10 years or so.
Well I would like you to know I have two and as of right now they are classified as ESA however I also have diplopia which is migraine related. Go research that, and you’ll know why my animals pull me around because sometimes I see double or triple for days while people like you joke about how I must be drunk and take cam phone videos making fun of me because I bump into things or trip.
People like you are vile and belong in the back end where you never have customer or public contact.
” why they don’t let hotel staff question people on their disabilities.”
Seriously thank you. As many people with an ESA or service pet will have an episode or require hospitalization or spend hours or days recovering from said incident after they are interrogated, mobbed, filmed, bullied, and harrassed by people who specifically aren’t allowed to for our health, it is bad enough we were born with this disability to begin with without the ‘public and social’ humiliation and defamation that accompanies many of these ’employees’ habits as well as the cell phones they carry to document us.
I fully agree with this. The majority of hotel staff and owners do not hate service animals and would happily accept them. What we do hate is dealing with the bullshit that is a guest who claims they have a service animal, only to find out it is not, and the room has to be sterilized because the mutt was not even house trained.
Non pet friendly establishments are sought after by people who have allergies to animals. We do not want to deal with the fallout of guests who are allergic to dogs.
There is no reason why there should not be a license stating a animal is a service animal and their qualifications! And that license should be mandatory in case the animal is not obviously a service animal!
Too many people abuse the “service animal” right with none service animals. We shouldn’t have to be worried about getting sued when calling out those abusers on their bullshit.
I have my service dogs ID badge on his vest. I’m not ashamed of him and I shows me as his handler. However when I’m staying at a hotel with him and my husband is with me he will take him out to potty for me. I have problems breathing and if it’s hot outside it makes it difficult for me to breathe. That is the only time he is not in my control
I agree! It is unfair to those guest who have allergies to pet dander – where are their rights? Most guest who come to our hotel with their poochie bow in the hair dogs are not service dogs – they are pets and owners are dishonest – I think service dogs should be charged like guest with regular pets – it will cut back on the people who get their service dog jacket and laminated card over the internet – it’s the ones who are ready to shove the laminated card in your face that are not real service dogs – sorry but this is true – so unfair to hotels who don’t take pets and advertise no pets for the many many people who are allergic to pet dander and I guarantee there are more of those people than true disabled guests
Today, a Comfort Suites in Alexandria, La charged me $125 extra for having my service animal. My dog was quiet the entire time and caused no damage at all to the room. I showed them her identification card and the general manager Chris Patel refused to make a copy stating that my dog was an emotional support animal. No sir she is not, she alerts when when someone is at the door ( hearing loss ), when I need to sit down and take my medication, so I don’t pass out/fall and hurt myself. I wasn’t aware that this GM was certified to make that assertion. I even informed the extremely rude eye rolling front desk staff that even though I didn’t have to I would show her my medical papers from the VA. Needless to say a case has been opened with their corporate office, now I have to wait a see how this will be resolved. I suggested that their staff be trained of ADA laws/policies.
Maybe it’s not too late to file a complaint with the Department of Justice.
ADA WEBSITE
https://www.ADA.gov
ADA INFORMATION LINE
800-514-0301 (Voice) and 800-514-0383 (TTY)
M-W, F 9:30 a.m. – 5:30 p.m. , Th 12:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist. Calls are confidential.
For me the main offenders are Hampton Inn by Hilton and also the Best Western Plus. Both have undercover security that dress like bums and deliberately harass you or try to pet the dogs and socialize with you to ‘check’ you without asking. So far I have had to file two fraud cases with Priceline.
I don’t want to stay at a disgusting two star roach coach that allows pets and houses druggies.
You can ask them the go to questions:
1. Is it a service dog?
2. What service do they provide?
If their dog is actually registered then they will know exactly how to answer those questions
Today I had three employees show up, not wearing masks, not social distancing on New Years Eve and during a stay home order (I am between residences and my spouse is an essential worker locally) and one of them has been harrassing, stalking, and following me for days – or maybe he is a guest either way he’s wearing three hospital/jail bracelets either to blend in or because they’re all real buddy buddy, and then the third question came WHAT IS YOUR CONDITION and so I slammed the door I will be reporting them for COVID violations so they get fined just to return the favor. I asked them to toss the guy out and they just let him come look right into my room while the fat lady claiming to be a manager filmed me with her camera. Believe me I doubt they even work here. If they do I will be reporting them to corporate as well as to the Center for Disease Control for not social distancing, as hospital guy even tried to grab at me after following me to my room in a close hallway and pet my dogs as I was going to allow them to potty. Today he was there again, staring and I just know he set me up to try and accuse me of being a fraud.
People like that have truly ruined my life and reputation. Before cell phones I was treated like everybody else, now I am some sort of pariah.
Because not all people who have service dogs have certificates and certainly don’t travel with them (speaking as a trained front desk agent at a hotel) and not all trained service animals have certifications to begin with. Nothing wrong with having the paper if it makes your life easier but no one should be asking in the first place. Not hotels. Not airlines. Nobody.
I agree as a hotel manager I see this abused daily. I see people tell us that they have a service dog to avoid the pet fee we charge than the dog barks all the time, or pulls on the leash where the dog is out of control and yet we can’t ask questions. I think it is a shame as I have a service dog for my daughter and at anytime I bring her paperwork, shot record and it is obvious that my dog is doing a job when they are together. I think hotels and other establishments should be allowed to ask for proof and shot records as well as what service this dog provides.
There is no need for certification as stated by the ADA. However, I do agree that if state agencies were the facilitators for registration that it would help alleviate a rising problem.
You should read then rewrite your comment so that it makes sense. You’ve left out important parts in your sentences. Parts imperative to make it complete and make it make sense.
Also, you are making too big of a deal out of it. Does it really matter? Why are you such a stickler about it? Do you really give that much consideration to the hotel you work at? And if so, do you give that much consideration for everything and every rule that the hotel has about everything or just this? Does it affect you directly in a negative way? Or anyone else? (And don’t use allergies as your lame excuse) Didn’t think so. Sounds to me like you have power issues and/or you’re just being a jerk about it. It’s ignorant people like you that the article mentions (i.e. ignorant or uninformed / misinformed hotel employees) and that make things in life harder than they should be. Find something better to do hon. AND FIX YOUR COMMENT or do everyone a favor and just delete it!
Why does that bother you so much, Jay? It is a good thing that people don’t have to be harassed and embarrassed by ignorant employees by requiring them to show ID.
I also work at a hotel. I have printed off from the ADA website, where it states Q”are emotional support, therapy, comfort, or companion animals considered service animals under the ADA?” A.” No. These terms are used to describe animals that provide comfort just by being with a person. Because they have NOT been trained to perform a specific job or task, they do NOT qualify as service animals under the ADA.” When a guest tells me they have a service dog, I ask the above. If it is one of the above, I tell them as per the ADA…. and they still have to pay the pet fee. Most people tell us it is a service dog to avoid the pet fee. The ones that try to avoid the pet fee, don’t have the dog with them when they check in. A service dog must be with the handler at all times and it has to be under the handlers control, not jumping on other guests. Next time you walk into a walmart, look on their door. They have a sign that states the above about emotional support. Read up on hotels and service animals, it will help you a lot. I have guests trying to check in with up to 5 service dogs. Read up on that as well. People can have more than 1 ESA. the website ada.gov is very helpful. It also tells you what questions you can ask. It is really sad that so many people have ruined it for others who have a actual service dog. Anyone can go into petsmart and buy their animal a vest. Also, on the ADA website it clearly states a service animal is defined as a DOG, however I believe a mini horse is also one. I have had someone trying to check in with a monkey, a cat, 5 birds and 1 snake, all trying to tell me they are their service animals. On that website it also tells you what questions we are allowed to ask. I hope something here was useful.
No hotel or airline can charge a pet fee for a certified service animal. I checked this with my lawyer today as we are planning to travel with to ACTUAL service dogs. Hotels also cannot restrict you to certain rooms. You CAN ask if it is a service animal and what task it performs and nothing else! You cannot charge for the animal period
You are correct. Any animal can serve as a support animal. This can include snakes, pigs, other farm animals, and of course dogs and cats.
Yes, they can servce as a support animal but not as a service animal. These are two different things and this is where so much confusion comes from. Only dogs and mini horses can be actual services animals. Any animal pretty much can be a support animal (not same as a service animal). However, emotional support animals are not given the same rights as service animals. Only if your stay is long terim (30 days or more.)
I think you make a good point
We recently stayed in Kissimmee Florida with our 2 dogs
I am a 100% disabled veteran with many disibilities. My dog is listed as a P.T.S.D. in training. He is certified and licensed My daughter is severely autisic and her dog is registered and licensed for that.
The motel told us neither could be excepted due to neither P.T.S.D. or Autism were life threatening
I filed a complaint but haven’t heard a word.
We have no problem showing anyone our dogs certification or shot records. We get this 90% of the time.
Jay. I’m there with you. I’m a hotel Manager and in fact, I was reading about this today because this bitchy guest did not want to pay the CLEANING FEE. It’s not a pet fee, but a pet cleaning fee. People with animals don’t really think how much time takes to clean a room after their lovely pets leave behind. there are many people including me with pet allergies and I cant tell right away when I pet was in a room and wasn’t properly cleaned as I start sneezing and or coughing. But sure all they care is about their pets and not also what those furry things can cause a person with asthma or other allergies. The dog this lady had with her was a tiny animal which I don’t think should qualify as a SERVICE animal because what that little tinny thing will do in case that she gets sick or needs assistance. I think this STUPID law is just a way to make money for stupid people that think they have a service animal and in fact, they don’t have any health issues!
No hotel or airline can charge a pet fee for a certified service animal. I checked this with my lawyer today as we are planning to travel with to ACTUAL service dogs. Hotels also cannot restrict you to certain rooms. You CAN ask if it is a service animal and what task it performs and nothing else! You cannot charge for the animal period. You may only charge if there is damage to the room
Did you know that some service dogs can detect changes in blood sugar levels (by smell) and alert their handlers that they need to take medication to prevent a diabetic coma, thus saving their lives? The size of the dog does not matter and some disabled people do not “look disabled.” There are many more invisible disabilities that service dogs can be trained to help with. Maybe you should re-think your some of your assumptions?
I am glad to see that someone else understands about Allergies!
How many years have people gone without taking their dogs with them? And now they need them to survive! Some cases, I understand, like being blind but just because you’re a diabetic & cant temper to check your insulin or take your meds…. nope… you can set an alarm on your phone or watch for that!
Then go to a support group for people with pet allergies. This board isn’t for YOU.
Actually, I think you need to learn about some of the tasks dogs can do, yes even very small dogs! They can alert you if another seizure is coming on, if your tachycardia (abnormal fast heartbeat) is about to act up, tell you if someone is at the door if you are hearing impaired, tell you if your blood sugar is about to become an issue, tell you if the hallucinations you are having is real or not, and on and on. Yes, there are many people who do fake having service dogs, that never underestimate the role a small dog can have. Dogs have strong senses that we just do not have and I believe they were put on earth to help certain people out that with conditions where they need them. It’s not fair that non-disabled persons try to take advantage of this. It also doesn’t help either, that the disabled person is not required to reveal what condition they have. I wish I knew what the answer was to all this.
What about our rights? It seems everyone else is happily accommodated. If people care about the rights of others who have illnesses, then what about the rights of a particular group who is being treated as second-class, in regards to respect for the seriousness of their illness? There is an illness that can kill some people. However, most others never think about it; and maybe wouldn’t care even if they did realize it. What about those who have life-threatening allergies to animals? What about our rights? We’re met with unsympathetic “sorry. It’s the law. We *have to* accept service animals.”(Same with tree-nut and peanut allergies! Try to find a restaurant – any – that can accommodate customers with allergies.) It’s very hard to find hotels that do not accept pets. Same issue with apartments, houses, and now even with businesses. I was told once I shouldn’t come in to a doctor’s office, because the doctor brought his pet in every day as a support animal for his patients. Those of us with animal allergies are running out of options. Please check & see for yourself how difficult it is, if you doubt this. Thank You!
You do have a good point. That is entirely understandable. I get sick from (actually sick; not just coughing or sneezing) being around cigarette smoke and people wearing strong colognes, but it is hard to go anywhere where there is not someone wearing strong cologne or hasn’t been smoking. I don’t seem to be allergic to any animals, but I can imagine it is hard for people who are, considering how many people own pets. If 3rd hand smoke bothers people ( I know it does me), I can imagine how hard even 3rd hand pet dander could be (being in a room where a pet has recently been; even though it was cleaned).
WHY ARE YOU ON A BOARD FOR SERVICE DOG OWNERS??? Go find your support group and leave ours be.
I agree with you 💯!
Even Hotel staff are taught about HIPPA & just as in, let’s say a Dr Office or Hospital, they are to abide by that. They should be allowed to ask for the Service Animal ID Card & allowed to ask any other pertinent questions… all while keeping it confidential!!! And… then… make judgement call whether to allow it to stay or not!
And as for Discriminating against people with Disabilities…. Physical or Mental…. what about Discriminating against people with Respiratory issues or Allergies?!? Animal Dander or Hair can lead to Severe Asthma Attacks, Respiratory Distress, Respiratory Infections & even Death!!!
How…. are these people Less Important than others?!?!
At the very least…. Hotels should be made to Designate Specific Rooms & Floors to people with Service Animals & ONLY Allow them to stay if they have an Official Service Animal ID!!!
What makes one life more important than another???!!!???
This has gotten way out of control people are going everywhere carrying dogs now and saying they are service animals because they don’t have to have any proof and it is not right to other people who are sick & can be made even sicker because of been exposed to those animals!!!
Someone…. needs to look at & Revise this ACT!!!
Agreed.
I walk everywhere, day and night, and our town is becoming more dangerous. I would like to have my dog registered as a service dog for security and safety reasons.
A service dog’s primary purpose is to assist handlers with physical or psychological disabilities. Security work may be an additional task, but alone it does not qualify for a service dog. You can talk to your doctor or therapist and find out if you have a condition that may benefit from a service dog’s assistance. You may find this article on the definition of a service dog interesting https://www.servicedogcertifications.org/what-is-the-definition-of-a-service-dog/
I love animals. I love love love my baby girl Pearl. A rare silver white miniature schnauzer that I adore with my life. She’s part of the family.
Having said that it’s just absolutely truly sad that some PET owners – just like drivers with disabled placard on their cars that lets the TRULY disabled person park close in & gives them the space they need to drive & park their cars – are so selfish. These PET OWNERS blatantly show an immense amount of disrespect to those fellow citizens who truly are disabled and in need various tools & laws to protect themselves from true discrimination. I’m legally disabled. I have one of those placards. I’m a loving pet owner.
But I could not – as a RESPONSIBLE PET OWNERS – claim my Pearl is a service animal when I know she is not. I couldn’t for the same reason I absolutely disdain those Cheating Lying Disrespectful Dishonest & Selfish drivers who use other’s ADA Placards to park in the very few spaces I really really need some days.
As the the disabled airlines, trains, buses & hotels don’t owe us anything except to be treated fairly & with respect under the law. Cheaters Liers and Cons like some PET OWNERS who use and abuse and break the ADA Laws by claiming their pets are service animals make it harder for those truly disabled (like me to and those disabled that need a service animal) to recieve that justice the ADA Laws were supposed institute.
I work at a hotel as well and have serious doubt the dogs are service animals. It makes me mad people use the “He’s my service animal” but yet allows everyone to touch and hug on the dog. It’s not fair to hotels because the rooms have to be deep cleaned because of animal dander. During a hurricane 3 years ago numerous guest came from Florida one of which supposedly had a service dog that was infested with fleas. It took 3 weeks to completely rid the room of the fleas. The guest and dog were here for close to a week. Service animals should not have fleas right?
I completely agree. People abuse this rule, damage the hotel, then we have to incur the loss. It’s not right. I wish that law would change just a bit.
The state issues human ID cards, drivers licenses, etc. No organization issues state or federally recognized service animal IDs. Because it isn’t required and doesn’t exist. There’s no certification, there’s no training process. It’s the honor system. Unless the dog barks at people, is unruly, is aggressive. Then you can ask them to leave. Pretty simple. Not hard to tell if a dog is behaved. If it’s not, you don’t have to accommodate.