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California Service Dog Requirements
California allows people with disabilities to live, travel, and go about their daily lives in the presence of a service dog. Service dogs are afforded certain rights in the State of California that allow them to access public spaces that normally don’t allow pets.
Californians are protected by both federal and state laws, including under the Americans with Disabilities Act (ADA) as well as California’s Unruh Act (Civil Code, sections 51–51.2) and Disabled Persons Act (Civil Code, sections 54–55.32).
Read on for more information on California Service Dog requirements and regulations.
Definition of a service dog
Service Dog: Any canine trained to perform a disability-specific task for a person with a physical or psychiatric disability.
Service dogs used for mental health conditions are known as Psychiatric Service Dogs.
What is a disability: For legal purposes, disability is defined as a physical or mental impairment that substantially limits a major life activity (such as the ability to work, socialize, or attend school). Physical disabilities include health issues like limited mobility, visual impairment, seizures, and hearing loss. Qualifying psychiatric conditions include debilitating depression, chronic anxiety, PTSD, autism, and learning disabilities, among others.
How is a service dog trained?
To be considered a service animal, a dog must be individually trained to perform a job or task-specific to the handler’s disability.
Federal vs California rules: One difference between California’s rules and the ADA is that service dogs in training are not covered under the ADA. However, under the California Disabled Persons Act, individuals who train service dogs can bring their animals to any public place in order to train the dog and provide a disability-related service.
Who can train a dog: Dogs can be trained by the person with the disability, by a professional trainer, or with the help of a training organization. Note that in California, it is perfectly acceptable for a handler to train a service dog on their own.
Identification requirements for service dogs in California
Visible identification: Most service dog owners use service dog paraphernalia like ID cards, vests, tags, and certificates to signal to others in public that their dog is special. It is not mandatory either under California or federal rules to have an identification card or vest on your Service Dog, but handlers frequently use them for personal convenience. These items can prevent intrusive inquiries and unwanted interaction with the service animal while on duty.
Disability verification: Staff at venues and landlords cannot demand documentation as a condition of entry. In California, they can ask two questions to validate whether you have a service dog (and only if the disability is not obvious):
1. Is the animal a service dog required for a disability?
2. What work or task has the service dog been trained to perform?
Service dog registration in California
California does not require the registration of service dogs. There may be registration requirements that generally apply to all dogs that reside in your area, but they are not service-dog specific. Service dog owners, however, choose to voluntarily register their dogs for several reasons.
What it’s for: Registering a service dog with a service like Service Dog Certifications enters the dog’s information into a searchable database linked to an ID card. The ID card can be used as one way to signal to others that you own a service dog or be presented when third parties unaware of service dog verification rules continually insist on seeing documentation.
Psychiatric service dog requirements
Psychiatric service dogs are recognized as service dogs in California with all the same rights and benefits of ownership.
Psychiatric service dogs are still not well appreciated by the general public but are a growing category of assistance animals.
California considers the following as psychiatric disabilities if they substantially limit a major life activity:
- Post-Traumatic Stress Disorder
- Anxiety Disorders
- Depression
- Obsessive-Compulsive Disorders
- Personality Disorders
- Schizophrenia and Schizoaffective Disorder
- ADHD
- Autism
Psychiatric service dogs can perform an amazing number of tasks, including:
- Deep pressure therapy
- Reminding the owner to take medication
- Posting and watching the owner’s back in open areas
- Tactile stimulation
- Alerting the owner to oncoming threats or episodes
- Disrupting repetitive self-destructive behaviors
Service dog vs emotional support dog in California
California also recognizes emotional support animals as a type of assistance animal. An emotional support animal (ESA) alleviates symptoms of a mental or emotional health condition.
SD vs ESA: There are major differences between ESAs and service dogs.
- ESAs do not require any specialized training.
- ESAs are protected under the Fair Housing Act, not the ADA, so the benefits extend primarily to housing rights and do not come with public access rights.
- While service dogs can only be dogs, ESAs can be dogs, cats, birds, gerbils, fish, turtles, and other small household pets.
To qualify for an emotional support animal in California, you need an ESA letter from a California-licensed mental health professional. See if you qualify for an emotional support animal letter by completing the online questionnaire below.
You and your service dog in California
Service Dog handlers in California have generous rights. These include:
- Public access (venues, outdoor areas, etc.)
- Access to public transportation
- Access to aviation (including in the cabin on airplanes)
Having a service dog in California is a major responsibility. Properly training a service dog can be challenging, and service dog owners are expected to have their animals under control at all times. Of course, as a reminder, California law prohibits misrepresenting a pet dog as a service dog.
As a service dog owner, it’s important to be aware of your rights and how to conduct yourself during proper service dog verification requests by third parties. Registrations, certificates, ID cards, tags, and vests can’t replace these procedures, but they can help ease the process and give the public an easy way to recognize your companion as a service dog.
About the Author: The writing team at Service Dog Certifications is made up of folks who really know their stuff when it comes to disability laws and assistance animals. Many of our writers and editors have service dogs themselves and share insights from their own experiences. All of us have a passion for disability rights and animals.
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I have been diagnosed as bipolar as well as having underlying medical problems (chronic kidney disease & Migraine & mobility problems with left hand). What do you suggest I do to get a small service dog? I am 77 years old.
We recommend speaking to your healthcare professional to determine whether you have a disability that could be assisted by a trained service dog.
How does one enforce the misrepresentation of a dog as a service dog (a misdemeanor)?
That is something that is enforced by the state in places where misrepresenting a service dog has been criminalized.
This is fraudulent behavior. You are basically encouraging people to have their pets listed as ESA’s without any formal training. You are creating an absolute nightmare for restaurant managers and owners. Additionally, you are creating major difficulties for local health departments. Shameful…
We think you have misread our article – ESAs do not require any formal training and they do NOT have the right to enter public areas like stores. Emotional support animals only have rights for housing and require a letter from a licensed healthcare professional. As this article highlights, service dogs have different rights under the ADA and are trained to perform specific tasks relating to a disability.
I am consistently harassed by restaurants and people when my little trained service dog is with me. It’s just awful here in California.
Harassment of service dog owners is prohibited. If third parties have doubts about a person’s service dog and want verification, they can ask two questions: 1. Is the service dog required because of a disability? and 2. What work or task has the dog been trained to perform?
These are the only questions permitted; are they required to be answered in any meaningful way? Could someone simply say they prefer not to disclose that?
Third parties have a right under the ADA to verify a person’s service dog by asking the two allowed questions. If the person refuses to respond, they may be denied entry.
I would like a dog for mobility. Do you train for this?
Unfortunately we do not offer any training services or referrals. Our products and services are only for already qualified service dog owners.